Professional Counselling Fees

PAYMENT TERMS AND CONDITIONS FOR YOUR INITIAL CONSULTATION AND ALL COUNSELLING PLANS:

• Counselling by Karen Gosling is in accordance with professional and ethical codes of conduct outlined by the Australian Association of Social Workers (AASW). Counselling is a health service that is GST-free. Fees are subject to change at any time and do not commit Gosling International to charging the fees indicated. Gosling International reserves the right to review charges in this Professional Counselling Consultation Fee Schedule without prior notice.
• New clients must book and pay for an initial counselling session, then complete and sign our online Professional Counselling Agreement registration forms at DocuSign. You will be emailed a link to DocuSign on receipt of your payment.
• All counselling fees are prepaid through our secure online payments system provider, Stripe. When you click on your Counselling Plan billing preference “Buy Now” above, you will be asked to confirm your order.
• PLEASE NOTE: Counselling and access to online counselling resources will only commence only AFTER payment of fees and receipt of DocuSign esignatures.
• Gosling International DOES NOT offer time payment facilities. Please DO NOT ask for time payment, as a negative response may offend.
• Gosling International DOES NOT offer counselling by the hour. After your 2-hour initial counselling session, further counselling is only conducted under one of our three Prepaid Counselling Plans listed above. 
• Home visits are chargeable at an additional AUD $120 per visit for time and transport. To pay for a Home Visit [ CLICK HERE ]
• Karen Gosling is not a Medicare provider nor is she affiliated with any specific health fund. She does not see clients under a white card or mental health plan. Please contact your own health fund to clarify if you may be eligible for any rebate of Gosling International counselling fees.
• Charges to your credit/debit card will be in AUD$ (GST-free).
• Gosling International’s online payment service providers – Acuity/Stripe or EFTPOS credit/debit card terminal – will provide you with an electronic receipt for your payment via email.
• Prepaid Counselling Fees can be made by EFTPOS terminal  (VISA/MasterCard/AMEX) in our office. Email Karen with your credit card details.
• Gosling International will email you an invoice/receipt on payment of the counselling fee.
• Prepaid Counselling Plans may be used for individual, couple, or family group appointments, but are not transferable to other parties. Once a Prepaid Counselling Plan has been completed, a new Prepaid Counselling Plan Renewal can be purchased for ongoing consultations.
• Requests for Refund for unused hours in any Prepaid Counselling Plan may be made up to 1-year from the date of purchase of the plan. Thereafter refund requests will be declined, however, the hours remaining on the plan will be honoured. A refund request of any plan must be made in writing, and consultation hours already completed under the plan will be charged at the rate of AUD$400 per hour, and the balance of the plan, less the online counselling resources component (which amount is not refundable) and less transaction costs, refunded in Australian dollars through Stripe, internet bank transfer, or EFTPOS terminal, according to how the payments were received and made payable to the person who made the initial payment.
• Karen Gosling Online counselling resources at www.marriagology.com included in any Prepaid Counselling Plan are non-refundable and clients continue to have access to these resources for the life of the website after any refund.